welcome to stress-free and patient tech help

Ready to throw your device out of the window? Don’t! We are here to help!

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One time Services: in person and online

'“the quick Checkup”

$59

Stuck on one annoying issue? Don't let a minor glitch ruin your day! This focused, in-home visit is designed to fix a single frustrating problem and get you right back on track.

What’s Included:

  • A full diagnosis and cure for your specific technology “headache”

  • A patient step-by-step walkthrough of the fix

  • A personalized “prescription note” with clear instructions to keep by your device so you never have to worry about forgetting the steps!

“The digital house call”

$149

Just bought a new phone, computer or TV? The ultimate peace-of-mind package. If you just bought a new device or feel like your home setup is a confusing web of cords and passwords, we will spend 2 to 3 hours cleanly connecting and optimizing your digital world.

What’s Included:

  • Complete, unhurried setup of your new computer, tablet, phone, or television

  • Safely transfer all of your irreplaceable photos, contacts, etc. from old device to your new one

  • Wi-Fi Checkup- We test your internet connection to make it safely and strongly reaches your favorite part of the house

  • A personalized, hands-on tutorial to make sure you know exactly how to use your new setup before we leave!

“The digital independence track”

$349

Our signature premium coaching series. This isn't just about fixing a device—it’s about empowering you. Over three separate 2-hour private sessions, we sit down together and build your skills from the ground up until you are completely self-sufficient.

What’s Included:

  • Session 1- All About Safety! This session will teach you how to confidently identify internet scams, manage safe passwords & protect your online identity

  • Session 2- All About Family! This session will have you quicker than the grandkids! We are going to master video calling, sending text emojis, sharing photos/videos, and staying in touch

  • Session 3- All About Everyday! This session we will discuss your consistent day-to-day online activity. We will focus on online banking, grocery deliveries, and private doctor portals.

  • A custom, large print “Digital Doctor Reference Guide” personalized binder featuring step-by-step instructions on everything we learned!

Monthly Subscriptions

Like having a tech-expert family member on speed dial—minus the impatience.

The "DIGITAL GUARDIAN” Membership

$39 / month

Think of this as your background security blanket. It’s a low-cost monthly plan designed to keep your existing devices healthy, secure, and running smoothly so you don't have to worry about sudden surprises.

  • Best for: Anyone who wants to make sure their devices are protected against scams, kept up-to-date, and monitored by someone they trust.

  • What’s Included:

    • Monthly Remote Wellness Check: Once a month, we securely check your computer or tablet remotely to clear out clutter, run virus scans, and make sure your security software is active.

    • Priority Phone Support: Got a quick question or a weird popup message? Members get access to a dedicated phone line for fast, patient answers whenever you get stuck.

    • Fraud & Scam Prevention: We continuously monitor the latest tech scams targeting seniors and send you a simple, easy-to-read alert so you always know what to look out for.

The "Tech Companion" Membership

$79 / month

This is our ultimate, all-inclusive monthly support circle. It combines continuous background protection with regular, dedicated face-to-face time to help you comfortably learn new things at your own pace every single month.

  • Best for: Anyone who wants a mix of total tech protection and regular, ongoing 1-on-1 coaching to build their skills and stay deeply connected with family.

  • What’s Included:

    • One 1-Hour In-Home Visit Every Month: We come right to your couch once a month! Use this time to fix any minor issues, learn a new app, practice video calling, or just get comfortable with your devices.

    • Unlimited Quick-Fix Phone Support: Call us anytime during business hours for unhurried, patient guidance through your sudden everyday gadget questions.

    • Includes everything from the "Digital Guardian" plan: You get the full monthly remote wellness checks, virus scanning, and priority scam defense alerts completely included.

Call (603) 333-0231

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Call (603) 333-0231 〰️

Frequently Asked Questions

Still have questions? Take a look at the FAQ or reach out anytime. If you’re feeling ready, go ahead and apply.

  • Never! We are a 100% in-home service. We come right to your door, sit down with you at your kitchen table or favorite easy chair, and work on your devices exactly where you use them every day.

  • For a quick single-issue fix (like a printer problem), we are usually in and out in about an hour. For larger setups or learning sessions, we plan for 2 to 3 hours so we never have to rush you.

  • Absolutely! In fact, we highly encourage it. Having a family member there can be a great way to make you feel even more comfortable, and they are welcome to learn right along with us.

  • We proudly serve Kingston and our wonderful neighboring communities. If you aren't sure if you're in our circle, just give us a call!

  • Yes! This is actually one of the most common reasons people call us. We will patiently guide you through resetting your password, getting you back into your account, and safely writing it down so you don't get locked out again.

  • We would love to. We can unbox it, connect it to your home Wi-Fi, set up your email, and—most importantly—safely transfer all of your irreplaceable family photos and contacts from your old machine to the new one.

  • Yes! Technology is at its best when it connects us to the people we love. We will walk you through exactly how to video call your kids, send text message emojis, or safely view photos of the grandkids online.

  • Absolutely. If you are tired of staring at three different remote controls just trying to watch the news or a movie, we can streamline your setup and show you exactly how to find your favorite channels with ease.

  • Your privacy and security are our highest priorities. We never save or keep your passwords, we never look at private files, and everything we do together stays 100% confidential.

  • Don't worry at all! At the end of our visits, we leave you with clear, personalized, handwritten notes (or a large-print binder for our multi-session clients) detailing the exact steps we practiced. You will have a physical cheat-sheet to look at whenever you need a refresher.

  • No way! We believe in keeping things simple. You can book a one-time visit whenever a problem pops up, or choose one of our completely optional monthly peace-of-mind memberships if you want ongoing support.

  • We make payments completely stress-free. We accept all major credit cards, checks, or cash at the end of our appointment.

Why We Do What We Do

Hello! I’m Ashlee. For the past four years, I’ve worked in the cellular sales industry, and from my very first week on the job, I noticed something that stayed with me: our wonderful senior community was being left behind by technology.

Every day, I welcomed clients who felt completely overwhelmed, embarrassed, or frustrated by how fast gadgets were changing. They didn’t need a rushed tech technician speaking down to them in a crowded store—they just needed someone to sit down with them, listen, and explain things in plain English. I always made it my mission to give them exactly that.

The true spark for The Digital Doctor came from a sweet client who changed everything for me. After we spent time working through her device together, she looked at me and said something I’ll never forget. She praised me for my deep patience and kindness, and told me that the senior community desperately needed someone just like me. She looked at me and suggested I use my talents for something much more.

In all honesty, without her encouragement, The Digital Doctor wouldn't have been born.

That conversation changed my path. Today, I am entirely committed to helping our senior community feel confident, independent, and secure in today’s digital society. You deserve to feel just as up-to-date and connected as your kids and grandkids. I’m not just here to fix a device; I’m here to bring patience, zero-judgment learning, and true peace of mind right to your kitchen table.

I can’t wait to meet you and make your technology feel like a comforting friend again!

Have Questions? Let's Talk

Send us a quick note and we’ll get back within one business day.